Guarantee & Exchange Policy

Fun Stampers Journey guarantees its stamps and products to be free from manufacturing defects for a period of 90 days from the date of purchase and will replace any defective products within that period free of charge. Missing items, incorrect shipments, and defective or damaged merchandise must be reported to your Journey Coach within 90 days of the shipping date to obtain a replacement. Please inspect your stamps and products immediately upon receipt. This guarantee does not cover merchandise damaged through accident or misuse.

Fun Stampers Journey will exchange any non-defective product if it is returned unused and in resalable condition within 90 days of purchase. Products returned for exchange must be current, unused, featured in the current catalog, and not currently on a retired product list. Stamps that have been assembled cannot be exchanged. Sorry, we do not offer cash refunds.

Right to Cancel

You have the right to cancel a transaction within three business days* after the date the order is placed without any penalty or obligation. If you cancel, any payments made by you under the contract or sale will be returned within ten business days following receipt by the seller of your cancellation notice, and any security interest arising out of the transaction will be cancelled.

If you cancel, you must make available to the seller any goods delivered to you under this contract or sale. If you fail to make the goods available to the seller, or if you agree to return the goods to the seller and fail to do so, then you remain liable for performance of all obligations under the contract.

* Alaska residents have 5 business days to cancel. North Dakota residents age 65 or older can cancel within fifteen 15 business days for orders greater than $50.

Ordering

All Fun Stampers Journey products may only be purchased through a Fun Stampers Journey Coach. Journey Coaches are independent contractors and are not employees of Fun Stampers Journey. Your Coach will provide you with a copy of your order. Please remember to retain this copy for your personal records.

Delivery

Fun Stampers Journey uses two primary carriers for order shipping: UPS Ground and USPS. Upon submitting an order, Fun Stampers Journey will use the most efficient shipper for your order size and destination. Shipping times may vary. Product is usually shipped within five business days from the date the order is received from the Coach at the offices of Fun Stampers Journey. Fun Stampers Journey is not liable for any delay in shipment caused in whole or in part by circumstances beyond Fun Stampers Journey’s control.

 
We are proud members of the DSA.
To view the Code of Ethics which we abide by or for more information on the Code of Ethics Process click here.